Terms of service

Terms of Service

By accessing and using the Auden Hearing website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

Use of Our Website

You agree to use this website for lawful purposes only. You must not use this site in any way that breaches any applicable local, national, or international law or regulation.

Products

Auden Hearing sells personal sound amplification products (PSAPs) and over-the-counter hearing aids. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have concerns about your hearing health, please consult a qualified audiologist or medical professional.

Ordering and Payment

By placing an order, you confirm that you are legally capable of entering into binding contracts and are at least 18 years old. All prices are displayed in GBP and include VAT where applicable. We reserve the right to refuse or cancel any order at our discretion.

Shipping

We aim to dispatch orders within 1-2 business days. Delivery times vary by destination. Please see our Shipping Policy for full details.

Returns

We offer a 60-day money-back guarantee. Please see our Return and Refund Policy for full details.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Auden Hearing and may not be reproduced without prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Auden Hearing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website following any changes constitutes your acceptance of the new terms.

Contact

For any questions regarding these terms, please contact us at audenhearing@gmail.com.